What To Do When Your GPS Map Is Wrong

Filed Under: GPS Maps, GPS Navigation, GPS Navigation Utilities, GPS Tips & Tricks    by: GPS Review

Use NAVTEQ Map Reporter™ To Make GPS Navigation Better For Everyone

Have you ever had an instance where you were navigating to a destination using your GPS in your car and it showed the wrong directions on the dashboard map or you knew of a shortcut because a new road has been opened and was not showing up on your GPS?

Did you ever look up an address and found it wasn’t on the map or it showed it on the wrong side of the street on the screen on your GPS system in your car?

What do you do in those instances where you know you have the latest maps loaded in your GPS but they are still wrong or missing data?

Most of us do nothing, just shrug it off and move on down the road, but there is a way of updating that information on all GPS navigation maps.

There is a central GPS map service called Navteq that manages the maps for all in dash automotive GPS systems and most portable units, their service is also used for many online map services.  They have an online tool where you can update their map information with what you know, thereby helping all of us that use our GPS for navigation.

It’s called NAVTEQ Map Reporter™ and it works pretty easily.  To start out go to their page here –>  Report GPS Discrepancies Then zoom into the area you want to edit, select what type of information should be updated from the list below and send them the new GPS info.  In the end I think if we all thought about our fellow GPS Navigator and took the time to update any errors or omissions on GPS maps we all would be better for it, I know I would appreciate knowing about a quicker route to get from point A to point B , finding a closer store or getting more accurate information about my GPS destination.

Address

  • address is missing
  • address appears in the wrong location
  • address should be removed

Point of Interest (POI) (bank, store, etc.)

  • POI is missing
  • POI has incorrect details (location,category,phone number,etc.)
  • POI should be removed

Road and Road Feature

  • road is missing
  • road is in the wrong place or has the wrong shape
  • road should be removed
  • road name is missing or wrong

Traffic Restriction

  • add restriction
  • incorrect restriction
  • remove restriction

There may be some instances where the map on the map reporter tool is already updated, that probably means it is time to get updated map information from the manufacture of your GPS.

If you own a business and you do not see it listed on the GPS map, you should add it as many people are already driving and using their GPS to search what’s close by not only business category but also by brand.


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11 Responses to “What To Do When Your GPS Map Is Wrong”

  1. Stacy Says:

    I use a GPS for my pet sitting business to make sure I always know how to get from one dog walking job to the next. There is one route that never shows on my TomTom since they put in a new road that connects two subdivision so I took your advice and added my two cents to Navteq. I wonder how long it takes to update since I subscribe to the Tom Tom map service. I’ll let you know when that street shows up on my GPS.

  2. Topnavigation GPS Says:

    Good…Thank for the new knowledge.Thank very much.

  3. Rachel Says:

    Having just updated my GPS maps and still encountered errors for my area, I was pleased to find this information. However, the maps on NAVTEQ are correct. Now what?

  4. Darek Mason Says:

    Homes in 2004-2005 have never mapped correctly in any GPS/online mapping system. Big problem especially when you need an ambulance. Today is July 31, 2009. Will try submitting to Navteq and get back w/ results…

  5. aine hukezalie Says:

    We have a restaurant and club in Murrells Inlet in South Carolina. Our clients are complaining that when they pull up the directions to find us, it is giving them a location where the restaurant used to be 2 years ago. How do i get the new address listed for the gps mapping services??
    Aine

  6. Carolyn LaFevers Says:

    Hope they fix my address. NO ONE can find us on GPS. Now that emergency workers use GPS to get to places of emergency, they can NEVER find my house & I live right on a main HWY with one of those big green reflective emergency house # signs in my front yard! God forbid I am alone & have to call 911 & don’t have the ability to speak to tell them NOT to use GPS but their EYES, I’d be screwed! So please do what you can. Lives could depend on it. Thank you so much!!

  7. Gustavo Guerra Says:

    Ny city address is not listed I have to used the city of Gaithersburg,Maryland instead of North Potomac, Maryland. We are part of Monthomery County Maryland and not part of Gaithersburg aldo we have the same zip code 20878, Please add North Potomac to the GPS.
    Thank you

  8. UC Electronic Says:

    Why our business not found on the new 2011 Navteq Ver.6.92 (BM526AO)DVD? our business name: UC Electronic 2252 Bancroft Way Berkeley, CA 94704 (510)665-9000. Thanks!

  9. Raj Patel Says:

    Yes I would like to report an error on our hotel location (address & name) in the GPS it has the wrong name and the location is wrong. It is coming up Budget Host and the address is taking the customer past our location. The Correct name and address is the following

    Country Hearth Inn & Suites
    425 Flint Ridge Rd.
    Horse Cave,KY,42749

  10. Jim McManus Says:

    on our local map, two petrol stations listed are not thre:
    1 UK Newhampton Road West Wolverhampton UK
    2 OAK Lower Road, Wolverhampton, UK

    these are local to me.

    is this the right place to report such errors?

    Jim McManus

  11. Helena Shaver Says:

    REALTORS Association of Lake & Sumter Counties (RALSC) is located at 3001 SR 19, Tavares, FL 32778. However, you have to add an extra ZERO (30001) in order to locate our building which is quite frustrating for our students and new members who try to locate us. I tried updating through the sites mentioned above and have not been successful yet.

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